Healthcare Business Process Outsourcing

Time-intensive and complex back-end administration can displace the focus and effectiveness of your key people. To ensure all necessary back-office tasks are managed effectively while leaving your team free to concentrate on their core activities – we provide a full menu of business process services. From pre-employment checks and Garda Vetting, to managing your waiting lists and providing customer service solutions – we partner with you to manage all administrative functions. Protecting your company, reducing costs and making sure new employees are placed in their new jobs as quickly as possible.

You can choose to use our Business Process Outsourcing options individually or as a combined, end-to-end solution:

Get in touch with us today if you would like to hear more about our work.

Pre-Employment Checks and Compliance Outsourcing

When recruiting new team members, it’s essential that candidates go through each stage of the process as effectively and speedily as possible – getting people into their new roles without costly delays. At the same time, you need to be sure you’re bringing on board quality, trusted people who meet all essential requirements. To facilitate this, our dedicated team of experienced Compliance Officers provides a wide range of Compliance and vetting services tailored to your specific needs.

TTM Healthcare is unique in that it offers clients the benefit of a large Specialist Compliance Team, with Team Leaders and Managers. Partner with us and you are appointed your own dedicated specialist and experienced team that has a full understanding of pre-employment requirements, and which tailors the screening process to your unique needs.

Team Leaders provide quality checks throughout each stage of the pre-employment process which includes:

• Appropriate Approval Documents
• Occupational Health Clearance
• Visa Processing
• Application Forms and Signed Declaration
• CORU/NMBI or applicable registration
• Copy of Qualifications
• Reference Checks
• Statutory Declaration
• Birth Certificate
• Proof of Address
• NVB1 (Garda Vetting Request)
• Garda Vetting Clearance
• Overseas Police Clearance
• Marriage Certificate
• Work Permit
• Incremental Credit
• Verification of Service
• Training Certificates

How You Benefit

• You have the peace of mind that all files checked are of HIQA Standard or relevant Hospital standard.
•The services we provide mean that time-to-hire is reduced for your organisation. Our Compliance Officers turn files around with three weeks – ensuring people are placed in their roles smoothly and in good time.
• At the same time, your internal recruitment teams are left free to focus on the key front-end of recruitment and candidate attraction - outsourcing the back-end stages to us.
• This streamlined efficiency means you don’t lose quality candidates due to lengthy processing time: we constantly engage with candidates and keep things moving.
• Checking and verification of each candidate is an important way of safeguarding your company’s good name and reputation.
• Our robust quality checks of all candidates help eliminate the risk of fraud and litigation for your business. ​

Our Solutions

Garda Vetting and Background Checks

To ensure your healthcare organisation complies with the National Vetting Bureau Acts 2012-2016, Garda Vetting Processing is the most fundamental component within the Safe Recruitment Practices of TTM Healthcare.

To deliver this essential service, we have our own Garda Vetting Signatory. Our Garda Vetting Department comprises two authorised Liaison Personnel who manage all Garda Vetting Applications, as well as 10 Clerk Log Ins.

How You Benefit

• This service ensures you comply with one of the key elements of a safe recruitment process to safeguard children and vulnerable adults.
• TTM Healthcare is the only healthcare recruitment company to offer Garda Vetting as a stand-alone service.
• Our process speeds up the processing time of files – so that candidates can start work sooner.

Administrative Insourcing and Outsourcing

We offer flexible, scalable administrative service insourcing and outsourcing, with quality assurance as standard.

Our specialist administrative service teams are available to reduce your administrative burden, maintain strict information confidentiality, and improve organisational effectiveness. We can work as part of your in-house team or provide the entire service, reducing complex and time-consuming tasks to support your team.

Not only do we deliver customised administrative services, but our in-depth experience also allows us to share our knowledge of best practice and industry advancements. We work both onsite with our customers providing bespoke administrative solutions and are an outsource option for the tasks and projects you need completed on deadline.

Our range of services include:

• Interview Note Taking & Transcription Services
• Panel of Independent Chairpersons
• Customer Service & Contact Centre Consulting
• Data Entry and Back Office Processing
• Waiting List Management & Appointment Scheduling
• Payroll Bureau Services
• Psychometric Assessment Tests

Partnership starts with a conversation - Get in touch.