Waiting lists for specialised treatments or surgeries are stressful for patients and can be overwhelming for the admin teams handling them. Our waiting list validation and patient scheduling services help you reduce this stress and give time back to your teams.
Our dedicated team of validators and schedulers are part of our Healthcare Process Outsourcing Division
They handle outpatient and inpatient/day case appointments for specialty lists. Their role is to:
- validate patient lists
- ensure patients receive the necessary information in a timely manner
- helpfully manage expectations
It’s a service that helps you boost productivity and, ultimately, focus on better health outcomes.
Find out all about our offering in our Waiting List Validation and Patient Scheduling Services information sheet here.