Senior Client Care Coordinator

Location Dún Laoghaire
Job-type Permanent
Salary €35000 - €40000 per annum
Contact Brenda Freeney
Email email Brenda
Reference J354882
Date Published 3 days ago
Senior Client Care Coordinator (Scheduler ) Home Care

Our client a well established Home Care provider of premium Home Care services and have been voted the 2nd Best Company to work for in Ireland. We believe the quality of our service depends on the happiness and satisfaction of our valued team and so our team always come first.

We are currently seeking a full time Senior Scheduler ( Senior Client Care Coordinator) to be based in our South Dublin Offices in Dun Laoghaire.

This is a permanent full-time position (Monday to Friday 9am to 5pm), with 24 days annual leave entitlement and is a new position to join a growing scheduling team.

The Role:

To be the Senior Scheduler in the scheduling team and so assist and guide the 2 existing scheduling team members with any queries and assist as required.
To work as part of the scheduling team as a Senior Scheduler to complete schedules and hours allocation for Care Team to Clients using our care management IT system.
Manage carer sick leave and ensure cover is provided as required.
Participate in weekly team meetings.
To answer the telephone and deal with queries.
Any other administrative and support duties as required.

Requirements

Only applicants with at least 2 years previous experience in rostering/scheduling in a home care company will be considered for this senior role.
Ability to work in a fast paced and busy office environment
Superb organisational skills, ability to prioritise work load and multi-task
Strong attention to detail and ability to use initiative and work under pressure.
Excellent interpersonal skills in addition to the ability to work independently and manage own time.
The ability to foster and maintain relationships.
Ability to work independently and as part of a team
Sound knowledge of Microsoft Office applications (Word, Outlook, Excel)
Fluent English speaker
Appropriate permission to work full time in Ireland.

Salary and Terms: €40,000 per annum. 24 days paid annual leave per year
.
This job description aims to provide the applicant or employee with an accurate and concise summary of the job and its main duties and responsibilities. However it is not intended to be restrictive or absolute.

For further information please contact Brenda on 01-5136740 or email your cv in confidence to brenda.freeney@ttmhealthcare.com


TTM Healthcare is an Equal Opportunities Employer.