Clerical Officer Jobs in Healthcare
Choose a career in healthcare administration—work that’s purpose-driven, secure, and full of growth potential. In this blog, we’ll explore what it takes to land the best healthcare admin roles in Ireland.
What do Clerical Officer Jobs in Healthcare Involve?
From patient scheduling to organising records and general office admin, your role as a healthcare Clerical Officer will be varied - but it will always prioritise accuracy, organisation and communication.
Your career in healthcare administration may involve working with patient records and documentation – creating, updating and organising patient files and ensuring they are stored securely. You can be required to work at the facility’s front desk – greeting patients and visitors, answering phone calls and managing queries.
Some Clerical Officers are responsible for booking and managing appointments and organising medical tests and referrals, while others work in the finance department - helping to bill procedures and process insurance claims. Office Administration roles can comprise handling emails and internal messages, ordering office supplies and preparing reports. You may also play an important part in communication with other departments, passing on important information.
What Qualifications Do I Need for Clerical Officer Jobs in Healthcare?
The qualification you need to work in healthcare Administration or Clerical roles will vary, depending on the level of the job. For Entry Level Clerical/Admin jobs you will need a Leaving Certificate or equivalent and may not need a formal Healthcare Admin diploma. For Standard Admin roles you will need a QQ1 Level 5 Certificate in Office/Medical Admin.
What Skills Do I Need?
To work in a healthcare Admin role in Ireland you will need to have good computer skills and be proficient at typing. You must be accurate in data entry and efficient in filing and record management.
What Soft or Inter-Personal Skills Do I Need?
Clerical and Admin work in healthcare requires you to be organised with good time management skills so you can keep track of appointments, documents and tasks. Excellent communication skills are important – both in-person and on the phone – and you will need to be polite, patient and offer helpful customer service. The ability to solve problems will stand you in good stead and it is important that you always practice confidentiality and professionalism.
How Can I Progress My Career as a Clerical Officer?
Working as a Clerical Officer in healthcare in Ireland offers a rewarding career path with plenty of opportunities for growth.
Working within the HSE, you can focus on moving up the Grades on the HSE Promotion Pathway. The progression path comprises Clerical Officer (Grade III), Assistant Staff Officer (Grade IV), Staff Officer (Grade V), Administrative Officer/Office Management (Grade V1) and Managerial or Specialist Roles (Grade VII+).
To move up the ladder you can work to achieve relevant higher qualifications such as a NFQ Level 6 Diploma or degree in Office Admin, Healthcare Admin or Business.
Other avenues for growth include applying for internal promotions, growing your leadership skills and gaining experience across different healthcare departments such as Outpatients, Records Office and Procurement.
TTM is Here to Help
As the largest healthcare recruitment specialist in Ireland, TTM is here to connect you to top Temporary, Contract & Permanent Clerical Officer and Admin job opportunities with public, private and voluntary healthcare providers.
