Person in Charge


Job Description

Our Client is a national voluntary organisation. They are currently seeking to employ a Service Manager/Leader to work in their North East division.
The candidate will need to have a Social Care Qualification and have extensive experience working in a leadership/management capacity in residential intellectual disabilities. The successful candidate will need to have a thorough knowledge of HIQA regulations and strong man management skills.
A strong sense of leadership and complete knowledge off all aspects of service management is  paramount .
Key Areas of Responsibility:
Service Users
  • Ensure that staff establish and maintain relationships with service users based on respect and equality and promote their independence in keeping with the Values of the organisation.
  • To ensure risk registers are maintained and any areas concerning safety area highlighted.
  • To ensure the implementation of the Safeguarding Vulnerable People Policy
  • To communicate with and assist parents, families and visitors in a pleasant and professional manner.
  • To promote and support community involvement for service users.
  • To implement the Personal Outcome Measures (POMS) process and to ensure Person Centred Plans are developed in consultation with service users, are carefully monitored and reviewed and are available for inspection during reviews.  
  • To be a proactive advocate and encourage each service user to
     become a self- advocate. To ensure that services users receive the highest standard of care,
     training, education and development in accordance with the Order's
Regulations & HIQA:
The Person in Charge is responsible for appointed Designated Centre(s). The Person in Charge will meet the criteria set out by the regulations and will ensure the following:
  • Regulations are being adhered to.
  • Regular audits are carried out in the Designated Centre and corrective action plans are monitored and reviewed.
  • There will be a Risk Register for each of the Designated Centres in the assigned remit which shall be regularly reviewed and updated.
  • A log of Complaints and complements will be kept and any follow up shall be carried out.
  • All notifiable events or incidents are reported in a timely manner in accordance with the regulations.
  • Any follow up on reports and updates are forwarded to HIQA in accordance with the regulations
  • Quarterly reports are forwarded to HIQA in accordance with the regulations.
  • Any and all AIR forms are reviewed and signed off in a timely manner. Any review of same should be documented
  • To ensure that the highest possible standards of care, education and training are maintained in keeping with the values of the organisation.
    • Adhere to the standards of the Code of Conduct/Values in Practice of the organisation.
      • To ensure the development and implementation of quality systems so that a service of the highest quality is provided to service users and their families
      • To implement all policies as laid down by the Director or any person authorised by the Director.
      • To participate with members of the multi-disciplinary team in the formulation of a range of individually focused programmes for those people who attend the service and to ensure their effective implementation.
      • To provide effective  leadership, support and advice to all staff.
      • To take a lead role in the managing of disciplinary / grievance issues
      • To facilitate, co-ordinate and resolve interdisciplinary and inter service issues.
      • To be available in a supportive and encouraging manner to parents and families of individuals living in Residential Services.
Service Management and Co-ordination of Resources
  • To contribute to the development, management and evaluation of service plans to achieve positive results at all levels of the service.
  • To promote, support and ensure the active implementation of Personal Outcomes Measures, and PCPs across Residential Services.
  • To carry out unannounced visits to each location and write up reports in keeping with HIQA regulations.
  • To ensure adherence to standards and guidelines, relating to evidence -, based practice are promoted and monitored.
  • To ensure that records are maintained regarding the deployment of staff, staff rosters.
  • To ensure that correct procedures are adhered to in the reporting and recording of incidents, accidents, non-accidental injury and investigations.
  • To assist in the formulation and updating of residential policies, procedures and guidelines, ensuring implementation of same.
  • To ensure adherence to all Codes and Guidelines relating to Professional Practice and behaviour.
  • To ensure that effective Safety & Health procedures and practices are in place, to comply with legislation.
  • To ensure the implementation of Risk Management Procedures in consultation with appropriate personnel.
  • Ensure that all Residential Services are managed to optimize effectiveness, quality and efficiency.
  • To deploy and adjust human resources to meet changes, fluctuations in demands and contingencies.
  • To devise effective monitoring systems, collating information and providing reports on a regular basis.
  • To work collaboratively with the team of Coordinators / Social Care Managers & Persons in Charge to ensure the effective use of and coordination of resources within Residential Services.
Staff Management
  • To promote and maintain effective communication channels with relevant personnel.
  • To facilitate monthly meetings with direct reports and to attend other meetings as required.
    • To ensure that staff are appraised and assessed in accordance with policy and to render verbal and written reports as appropriate.
      • To establish clear objectives and expectations and to define core standards of competencies and performance for all staff.
      • Coordinating and assisting in staff education and training programmes.
      • To encourage and support staff teams to set and achieve short, medium and long term goals for their House /Unit.
      • To keep accurate Minutes/ Records of all meetings, copying same to relevant parties.
        • To coordinate and participate in an on-call service outside of normal working hours where appropriate and / or necessary.
        • To keep abreast of developments in the field of disabilities.
        • Assist with the recruitment, selection and probationary review of staff and to ensure that all staff receive a comprehensive induction to the service in accordance with the requirements of the Human Resource Policies.
        • To comply with dress code regulations at all times.
          • To maintain and promote effective communication between all members of staff across Northeast Services.
  • To ensure that all files are maintained in a professional manner and in keeping with regulations, policies and best practice where appropriate.
  • To utilise facilities, equipment and materials responsibly ensuring minimum waste at all times.
  • To participate in other activities within the service as may be required.
  • In conjunction with Management & MDT to assist in the development of services line with the overall Service Strategic Plan.
    • To participate in local committees and working groups as requested.
    • To perform another duties which may be assigned to you from time to time by the Director or designate person.
Policies & Procedures
  • To respect and operate within the framework of the tradition, character and ethics which govern the work of the organisation.
  • To adhere to and familiarise yourself with the Ministries Personnel Policies and Procedures as laid out in the  Employee Welcome Pack.
  • To be fully familiar with and adhere to the terms of the Safety, Health and Welfare at Work Act.  To report immediately to your supervisor any irregularities relating to your area of work.
  • To be familiar with Fire and Safety Regulations within your area and to carry out checks as required.
  • To be familiar with and implement the Ministries policies and procedures in relation to Non-Accidental Injury and Abuse /Safeguarding Vulnerable People.
  • To be familiar with the implementation of the safety programme.  To be acquainted with the location, procedure and use of emergency equipment.
  • Ensure that Quality Standards are met at all times.
This job description is subject to review in the light of experience and / or changing circumstances and will include other duties appropriate to the post as may be determined by the Director or designated nominee.



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