Service Manager

Competitive

Kerry

Services Manager

Permanent

Apply

Job Description

   
   
General Services Manager, Nursing Home, Co. Kerry    
 
   
Our client Ireland's leading Healthcare Provider of Care Homes and Step Down facilities in Ireland are currently inviting applications for the position of General Services Manager for one of their Nursing Homes based in Co. Kerry.    
   
Reports To:  Director of Nursing / Person-in-charge  

Qualification: Experience in hospitality management, social/residential care, administration, catering and cleaning.  
   
Duties and Responsibilities:    
   
The General Services Manager is responsible for managing and coordinating support services in the nursing home, with a strong focus on ensuring excellent customer service to residents, their families and service users. The role is responsible for enhancing the hospitality and quality standards, hygiene and safety of the home.     
   
   
Overall Responsibility:  
   
Management of support services of the home to include Administration, Catering, Cleaning, Laundry and Maintenance. This position is responsible for ensuring that the home maintains a high standard of cleanliness, hygiene, catering and physical appearance.  
Organisation and oversight of the daily operations of the nursing home. Coordinating and supervising support staff members and leading them by example to ensure the highest quality services.    
Management of budgets and expenditure.  
Measuring the effectiveness of the service provided by conducting audits and meeting Key Performance Indicators.  
Ensuring that the environment and facilities in the home are maintained to a high standard of comfort for the residents and providing a welcoming atmosphere for visitors to the home.  
Work with the Director of Nursing (Person in Charge) to build a strong team and environment in the home.  
Participate in the selection and interviewing of staff.  
Liaise with HR to ensure that practices within these functions comply with all current employment legislation.  
Conduct regular communication and planning meetings with staff reporting to this position.  
Monitor all complaints and inspections to identify and implement improvements.  
Work with the Director of Nursing (Person in Charge) to ensure resident's quality of life is enhanced by providing a homely and comfortable environment.  
   
   
Note:  
   
   
Given the nature of the work, it must be stressed that maximum flexibility is required. This job description does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder periodically with the Director of Nursing.  
   
Skills and Attributes:  
   
Third Level Qualification to underpin the skills required for the role.  
Strong Leadership, Organisational and Communication skills.  
Sound decision making ability and results driven.  
Ability to motivate self and others and work on own initiative.  
Ability to work well and promote a team environment.  
Good appreciation of finance issues.  
Ability to identify good practices in hygiene, catering and hospitality.  
This role is offering a competitive salary and benefits.  
   
For more information, please contact Brenda on 01-2970391 or email your cv in confidence to bfreeney@ttmhealthcare.com  
   
    

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