Weekend On-Call Team Leader

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Job Description

Ireland's leading independent healthcare recruitment company, TTM Healthcare, is hiring! A Gold Standard Deloitte Best Managed Company, TTM Healthcare recruits health and care professionals from all over the world. We are passionate about delivering award winning services and we are always looking for more people to join our team. This is a great opportunity to build an exciting, lucrative career with a fast paced, successful company.               
           
As a result of continued growth, our Weekend On-Call Team in Ennis, Co. Clare is growing!  
   
We are currently looking for an experienced Team Leader/Manager to join the team in the position of On-Call Team Leader.             
           
Are you…          
           
-Flexible: Open to working weekends and evenings?            
-Customer focused: Enjoy working with people and have excellent communication skills and phone manner?            
-Energetic: Thrive in a fast-paced, pressurised environment?            
-Independent: Capable of taking initiative to efficiently get work done?            
           
If so, our On-Call Bookings Team might just be the perfect fit for you!            
           
Duties & responsibilities include:      
   
-Responsible for the management and supervision of the On-Call Team.       
           
-Dealing with inbound calls from clients and candidates.          
           
-Managing and adapting staff rosters in line with client requirements.            
           
-Handling general enquiries over the phone and by email.            
           
-Monitor the out of hours On-Call phone to ensure a high response rate.            
           
-Ad-hoc administrative duties when required.            
           
Requirements:          
   
-1+ years' experience in a Team Leader or Management position in a busy office, ideally in a customer service / call centre environment.  
           
-Answered "yes" to all the "Are you..." questions listed above.            
           
-Proficient IT skills: Comfortable using Microsoft Office: Outlook, Word, Excel.

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