Service Manager

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Job Description

   
Our client is a large Galway based voluntary organisation who are currently looking to recruit a Service Coordinator reporting into the Area Manager.  
   
The candidate must hold a relevant qualification and have substantial management experience in running Residential Disabilities Services.  
   
The Role requires the following skills and experience.  
 
Service Co-ordination, Leadership and Support
  • Co-ordinate and manage a designated area of services ensuring that they are operated efficiently and effectively in accordance with the values and ethos of the Services
  • Promote the development of person-centred services
  • Develop positive relationships with the people who use our services.
  • Provide a high level of professional leadership and support best practice in line with National, Organizational Policy and HIQA standards.
  • The roles of PIC and PPIM are a key element of the post in line with HIQA.
  • Ensure that each person using our Service has an updated Individual Plan and support the ongoing development of priorities of people using our Services.
  • Manage and supervise the performance of staff including responsibility for timekeeping, attendance and planning leave arrangements, and liaise with the Area Manager and Human Resource Department as required. Provide support and supervision to Team leaders and staff in that area.
  • Maintain records and submit reports with respect to finances, purchasing and human resources for people who use our services, as required
  • To ensure the establishment of clear team goals and the appropriate organization of day-to-day operations coordinating team activities and organizing team meetings, and to co-ordinate follow through on matters arising and decisions taken at team meetings.
  • Deliver training to staff where required
  • To co-ordinate regular up-dating of the organisations database system
  • To co-ordinate a formal review procedure for people who use our services;
  • To promote adherence to the Brothers of Charity Services Policies and Procedures;
  • To co-ordinate use of the team budget in accordance with agreed objectives.
  • To document emerging trends and service needs and keeping management informed of these trends.   
  • To co-ordinate on-going development plans for the service and advocating for resources.
  • In conjunction with the Area Manager, identify both individual and team training needs and support them to participate in relevant on-going training courses and development opportunities.

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